Contact information

Last updated: 10 July 2026

Get in touch

The quickest way to reach us is by email. We read every message and reply within 1 to 2 working days, Monday to Friday.

Email: support@toevashop.com

When you write about an order, include your order number and, if something arrived damaged or incorrect, a photograph. It lets us resolve things in a single exchange.

Who you are dealing with

TOEVA is a trading name of:

Samuel Nouaze
Sole trader (entreprise individuelle)
SIRET 979 105 616 00010
9 Rue des Colonnes
75002 Paris
France

This is our registered business address, not a returns address. Please do not send returns here. Contact us at support@toevashop.com first and we will confirm where to send your parcel — see our Refund Policy for the full procedure.

Returns, refunds and delivery

Most questions are answered in our Refund Policy and Shipping Policy. If yours is not, email us.

Privacy requests

To access, correct or delete the personal data we hold about you, email support@toevashop.com. See our Privacy Policy for details of your rights.